Our safeguarding, modern slavery, whistleblowing, equality and other policies guide our actions when ensuring children's safety and running an open organisation

adult and two teenagers speaking

We are a national charity that runs local services, helping children and young people when they are at their most vulnerable. As we work with children, carers and others we need to have sound policies in place to ensure young people's safety and well-being.

We have compiled a collection of our most relevant policies and, where appropriate, statements that explain our approach to these aspects of keeping children safe.

Please review our:

  

Safeguarding statement

We have a duty of care to the children and young people we provide services for. This includes taking the necessary steps to safeguard them and promote their welfare.

Read our safeguarding statement

 

Complaints policy and leaflet

While we always aim to get things right the first time, we know that occasionally we may not realise that ambition. We are positive about receiving complaints so that we have an opportunity to put things right where they have gone wrong.

Read our complaints policy and procedure

Our leaflet explains how you can make a complaint

Go to our online form for young people's comments and complaints

  

Historical abuse approach

We openly acknowledge with sadness and deep regret that on some occasions children in the care of The Children’s Society have experienced abuse or neglect. Learn how we respond to allegations of historical abuse.

Our historical abuse approach

  

Whistleblowing policy

We aim to provide employees with an avenue to raise concerns internally and receive feedback on any action taken. Our policy demonstrates how employees can take the matter further if they are dissatisfied with the management response and reassures employees that they will be protected from harassment or victimisation from co-workers for raising concerns.

Our whistleblowing policy

  

Single equality scheme

Our single equality scheme, called ‘Pulling out all the stops’, sets out how we will deliver on our commitment to diversity and inclusion and go beyond the requirements of the Equality Act (2010). It covers all aspects of our work, including our service provision, our role as employer, our engagement with volunteers and our campaigning.

Learn more about our single equality scheme

 

Modern slavery statement

Our statement describes our commitment and the steps taken, in relation to our operations, to ensure that there is no modern slavery or human trafficking in our supply chains, or in any part of our business.

Read our modern slavery statement

  

Health and safety national policy statement

We recognise and accept our responsibility for providing, so far as is reasonably practicable, a safe and healthy work place and working environment for all of our staff and anyone else who may be affected by our work activities.

Our health and safety national policy statement

  

Cookie and privacy policies

Read about our website's cookie and privacy policies. We take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Read our cookie and privacy policies